Bocotek’s team of experienced managed services experts offers solutions for a wide variety of industries and IT needs. Our packages include:
Managed Services
Trying to maintain and support your IT infrastructure in-house? Reduce your IT costs and hassles with our managed IT services. Our solutions free you up to focus on your most important business objectives – getting leads, closing deals, improving customer relationships and growing revenue.
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Data Protection
Without a disaster recovery and business continuity plan in place, your critical business data could be lost due to natural or human disasters such as fires, floods, hackers and other unauthorized attacks. Even if a real disaster seems unlikely, a business without a backup plan risks complete failure. We offer comprehensive data backup and security for protection in the event of a disaster or data loss.
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Hardware as a Service
Information technology is constantly changing – and the initial investment and support costs are high. Our HaaS program provides you with the latest hardware, software, upgrades and support you need at an affordable monthly rate, providing you improved productivity while keeping current with the latest and best technology available.
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Cloud Computing
Reduce your IT costs with Cloud Computing, getting improved bandwidth, improved data security, and 24/7 access to tech support, all for one low monthly fee.
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Help Desk
Our team of expert IT professionals will troubleshoot problems and keep your employees productive. Outsource your IT support and save time, money, and hassle.
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Business IT Support
If you need rapid-response IT support, we’re here to help. Bocotek can provide the IT support you need on a per-hour or per-incident basis. We give you the kind of friendly and expert support you need exactly when you need it, whether you’re looking for help with hardware and software installation, training, virus removal or other technical assistance.
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Managed Print
Managed Print is a popular way to control cost from an operations position- you only pay for what you use. Ever have a toner cartridge “go bad” when you can still feel toner in it? Or an imaging unit that still has 50% life but is defective. These are all cost that you cannot recover. We ask you to STOP BUYING equipment and supplies and let us do an evaluation. Our goal is to remove the burden of managing and maintaining your printers and helping you control the cost.
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Document Management
Document management controls the life of a document in your organization — how it is created, reviewed, and published, and how it is ultimately disposed of or retained. Although the term "management" implies control of information, an effective document management system should reflect the culture of the organization that is using it. The tools used for document management should be flexible enough to allow tight control of a document's life, if that fits your enterprise's culture and goals, but also to let you implement a more loose structured system, if that better suits your operation.
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VoIP
VoIP phone systems use a high-speed Internet connection to make and receive calls -- and VoIP systems offer features you can’t find with classic phone packages. Using VoIP helps you cut costs and increase mobility for your staff by allowing you to connect to your phone system anywhere there’s an Internet connection, saving money while improving your flexibility.
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